Hallmark.com Website Review & Ratings + Hallmark Coupons
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Hallmark.com Website Review & Ratings + Hallmark Coupons

Hallmark: Products & Services

Hallmark Cards is a privately owned company that creates greeting cards for all different needs and occasions. Hallmark doesn't just sell greeting cards, however. They have a wide range of products that include:

Hallmark: Company Background

Hallmark was founded in 1910 as Hallmark Cards, Inc., by J.C. Hall. Their current CEO is Donald J. Hall Jr., and Kansas City, MO is the location of their headquarters.

Their mission statement or vision states "We will be the company that creates a more emotionally connected world by making a genuine difference in every life, every day."

Interesting fact: Their slogan is "when you care enough to send the very best," and it was written on an index card in 1944.

Hallmark: Customer Feedback & Reviews

Hallmark Cards has very few negative customer reviews. Most customers give the company four out of five stars and speak very highly of the company's customer service. Here is a sampling of the feedback:

"I couldn't find a" Happy Halloween Birthday card" & a clerk approached me asking if I needed help -I told her what I needed & she offered to make a computer generated specialized card for me with a Halloween theme - yikes - I never knew they did that sort of thing!" Read More...

"I participated in Hallmark's promotional "send a car to mother for Mother's Day" where you can design you own custom grereting [sic] card online and they will print it and send it to the recipient." Read More...

"Overall, I love Hallmark's website and their free e-card section is a wonderful section to take advantage of. You even have the option to choose your card adn [sic] then send it on a specific date - this way you will never miss any occassion [sic]!" Read More...

"I would say that most of my needs can be found on this site. I tend to share myself around about 4 sites. After all, if you were in town, you would not stop at one shop and not window browse the others. Each has its own benefits, but for me Hallmark's name is a little like a mark of distinction for me, and their site does not disappoint me. Their ecards are completely free, animated, fun, sad, happy and the only thing missing for me is the kind of ecards where you get those pictures of water reflections which I really do like, but its [sic] a small difference. Read More...

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Hallmark: Business Credibility & Trustworthiness

Hallmark Cards is accredited by the Better Business Bureau with a rating of A+. They have been accredited with the BBB since December 27, 1999.

Hallmark recently reached a licensing agreement with Susan G. Komen for the Cure to sell products to support Komen for the Cure programs that strive to put an end to breast cancer. Hallmark has had an agreement with Susan G. Komen for the Cure for the past 13 years.

Hallmark: Website Popularity & Google Ranking

Hallmark Cards is a popular site with an Alexa global ranking of 13,289 and a US ranking of 3,155. They currently have 6,136 sites linking into their website.

The company has a rank of 1,154 on Compete and has approximately 1,679,533 unique visitors to their site every month.

Hallmark has a Google PageRank of 6/10.

Hallmark: Social Media Presence

Hallmark has a large social media presence. They have over 513,700 "likes" on their Facebook page. They currently have 12,459 followers on Twitter and have made 4,072 tweets.

Hallmark also has a YouTube Channel where they have 351 subscribers. Their videos have had over 594,000 views, and they have uploaded 211 videos.

Hallmark: Website Security & Safety

Hallmark values your privacy and security. The site uses Secure Socket Layer, or SSL (https://), encryption to protect your delicate information (such as credit card numbers) from falling into the wrong hands. They also use a digital secure server ID to protect you as you browse their website.

Using Google's Safe Browsing Tool, Hallmark was found to be a safe site containing no malware. They were also not found to be an intermediary for the infection of other sites.

Hallmark: Pricing & Packages

Hallmark's prices tend to be on the expensive side. For example, their recordable storybooks start at $29.95; however, the storybooks can be found on other sites such as Toys R Us for $19.99, or on Amazon for $17 or less.

Here is a sampling of Hallmark's prices on their other items:

Hallmark: Shipping Rates & Policies

Hallmark ships via the United States Postal Service or FedEx. For cards, shipping prices are based on the number of cards ordered. FedEx Ground, 2nd Day Air, and Standard Overnight shipping services are available for cards and other items.

Shipping prices for cards can be found here.

Shipping prices for party products are based on cost of order and are as follows:

Orders of $39.99 or less:

  • FedEx Ground - $5.99
  • FedEx 2nd Day Air - $11.99
  • FedEx Standard Overnight - $14.99

For orders over $40.00 the prices are the same except FedEx Ground shipping is free.

Hallmark: Payment Methods Accepted

Hallmark currently accepts all major credit cards including:

  • American Express
  • Visa
  • MasterCard
  • Diners Club
  • Discover
  • JCB

Debit cards are accepted as long as they carry the Visa or MasterCard logo. PIN numbers cannot be used. They also accept PayPal. Personal checks and money orders are not accepted for online purchases. The Hallmark Gold Crown gift card is not accepted on the website for purchases either.

Hallmark: Returns, Refunds & Exchange Policy

Hallmark's return policy is on a case-by-case basis. They value their customer's satisfaction however. Any item purchased can be returned withing 90 days of the order date by contacting customer service and detailing the reason for the return. Depending on the item, Hallmark will either remake the item (as in the case of personalized stationery) or refund you the purchase price. 

For purchases made at a Hallmark Gold Crown store, the item should be taken back to the store within 90 days with the original receipt and a store credit or full refund will be issued.

Hallmark: Product images & screenshots
Hallmark Coupons
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Get 30% Off Personalized Greeting Cards @ Hallmark
Save 20% Off Personalized Greeting Card Order @ Hallmark
Get Up to 30% OFF on Order @ Hallmark